close button
sign up
getting started
lab characters

3 steps are all you need to instantly bring the top online punt casino into your reach. Don't lose any more time when you could be winning the biggest international jackpots on over 200 online casino games. US players are welcome at our online casino!

Register a Player Account?

Play for Money Get full access to all games, exceptional support, services, bonuses and cash money jackpots.

Play for Fun, Try all our games for free and get comfortable with the on-screen navigation before depositing.

Making a Deposit

After registering a player account, visit the Cashier to make a secure deposit using the cryptocurrency of your choice and start playing to win Real Money riches.

Begin Playing

Once you have registered and made a deposit, play to win on more than 200 online casino games, each with their own unique symbols, bonus rounds and jackpots.

Punt Casino customer support

Casino Customer Support – How to Get in Touch With Us

November 17, 2022

Casino Customer Support – How to Get in Touch With Us

November 17, 2022

Blog » Casino guides » Casino Customer Support – How to Get in Touch With Us

How can our casino customer support help you?

Customer support is a foundational element of any brand – and goes a long way in ensuring consumer satisfaction, customer retention, and brand reputation.

At Punt Casino, we take our casino customer support seriously.

Like, super seriously.

Any query you may have, we’ve got you covered. Need help? We’re right there. Need clarification on something? We’ll clear it right up.

Let’s take a look at how you can get in touch with Punt’s online casino customer service.

Casino customer support: here’s how to get in touch

Our friendly and professional support agents are available to assist you around the clock, and they can be contacted day or night through Live Chat or email.

Don’t feel like speaking to a human? You don’t have to! Our comprehensive FAQ section will sort you out in no time.

Chat to us directly through Live Chat

You can chat to us right now! All you need to do is send us a message on Live Chat, and one of our helpful and knowledgeable support agents will happily assist you.

Contact Punt Casino through Live Chat.

Start Chatting


To open a Live Chat window, simply click on the Live Chat icon at the bottom right of your screen.

Chat to us by typing your query into the live chat support window.

Simply click on ‘start a chat with us’, and then type your question into the Live Chat input field.

With Live Chat you can:

  • Download your chat history in case you’d like to refer back to it at a later time
  • Add an attachment
  • Add emojis
  • Send the chat to your email: Punt will send you a transcript of your chat with the agent

All of the above options can be accessed by clicking on the settings icon within the chat screen, located to the left of the text input field.

Send us an email

Perhaps you have quite a lengthy query, or prefer to add your attachments to an email instead of directly in the Live Chat window. Or maybe you’re just old school and really prefer communicating through email. You can do so when you send Punt Casino an email.

Send Punt Casino an email.

Get in touch with them through

Read our FAQ

If neither of the above appeals to you, then take a look at our comprehensive FAQ page.

Make use of Punt Casino's FAQs.

We’ve covered the following categories:

  • General casino questions, where we’ve answered questions such as the legality around bitcoin gambling, regulation, how to become a Punt Casino affiliate, and more.
  • Account-related questions, where we cover everything from account registration, how to change your password, how to verify your email address, and how to opt into promotional comms.
  • Deposit and withdrawal FAQs – including how to make a deposit, how to initiate a withdrawal, how to view your transaction history, and more
  • Bonus-related questions, such as rules, types of bonuses, how to claim your welcome package, and how to view your bonuses and coupons
  • Questions around games, such as how to play, game fairness, and more
  • And finally, security-related FAQs, such as safety and security, privacy, and how to upload identity documents

Stay in the loop on social

Stay in touch (or in the loop) when you follow us on social.

Follow Punt Casino on social media.

We’re always posting about our latest giveaways, new game releases, product updates, and all-round general cool shiz. Plus, you can send us a message on Facebook, Twitter or Instagram and we’ll get back to you ASAP!

We’re excited to hear from you!

Punt takes casino customer support seriously. We want to be 100% sure that you are always happy with your Punt Casino experience, and that you always feel supported. We care about our players, and we make it our mission to always put you first. So, whatever you need, and whatever question you need answered, we’re here for you.

Chat to us now


With over a decade in the online gambling industry and a passion for all things crypto, Ethan offers valuable insight into playing at Punt with in-depth reviews, gambling guides, and informative content to help our readers make the best of their Punt Casino experience. Get all the ins and outs of crypto gambling with Ethan and our team of gambling experts right here, on the Punt Casino blog.

How to Unblock Gambling Sites Without VPN.

How to Unblock Gambling Sites Without a VPN

November 15, 2022
How to deposit Doge at Punt Casino.

Doge Casino USA: How to Deposit Doge to Play Online

November 18, 2022